Privacy Policy
Last Updated: October 24, 2026
At Grail Gallery LLC ("Grail Gallery," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our team, or conduct business with us.
By using our website or submitting information to Grail Gallery, you acknowledge the practices described in this Privacy Policy.
01 / Information We Collect
We may collect personal information that you voluntarily provide when communicating or conducting business with us, including:
Contact Information: Name, email address, phone number, company name, and location.
Business Information: Inventory lists, product details, quantities, pricing information, and other details relevant to potential transactions.
Transaction Information: Shipping addresses, payment details, transaction records, and information necessary to complete purchases.
Communications: Messages, inquiries, and other correspondence exchanged with our team.
Website Information: IP addresses, browser types, device information, and website usage data that may be collected automatically through cookies or similar technologies.
02 / How We Use Your Information
We use the information collected to operate our business and provide our services, including to:
Review inventory submissions and provide purchase quotes.
Communicate with sellers regarding potential and ongoing transactions.
Coordinate shipping, freight, pickups, and other logistics.
Process payments and maintain transaction records.
Respond to inquiries and provide customer support.
Improve our website, services, and business operations.
Prevent fraud, protect our business, and comply with applicable legal obligations.
We use personal information for legitimate business purposes and do not use it in ways that are materially inconsistent with this policy without providing appropriate notice.
03 / How We Share Information
Grail Gallery does not sell personal information for monetary compensation.
We may share information with trusted third parties when reasonably necessary to operate our business, including:
Shipping and logistics providers.
Financial institutions and payment processors.
Website hosting, technology, and service providers.
Professional advisers, including legal and accounting professionals.
Government authorities or other parties when required by law.
We may also disclose information to protect our rights, prevent fraud, or facilitate a business transfer, such as a merger or acquisition.
04 / Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
While we make reasonable efforts to safeguard your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
05 / Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
Certain third-party services used to operate our website may also collect technical information about your device or interactions with the site.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
06 / Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, maintaining business records, resolving disputes, and complying with applicable laws.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
07 / Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to applicable exceptions.
Obtain information about how your personal information is collected, used, and disclosed.
Exercise other privacy rights provided by applicable law.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
We will not discriminate against individuals for exercising applicable privacy rights.
08 / Third-Party Websites
Our website may contain links to third-party websites or services. Grail Gallery is not responsible for the privacy practices, security, or content of those third parties.
We encourage visitors to review the privacy policies of any external websites they access.
09 / Children's Privacy
Our website and services are intended for individuals aged 18 or older.
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take appropriate steps to delete it.
10 / Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date. We encourage visitors to review this policy periodically.
11 / Contact Us
If you have questions about this Privacy Policy or would like to submit a request regarding your personal information, please contact us.
Grail Gallery LLC
San Francisco, California, United States
Email: business@grailgallery.io
Website: www.grailgallery.io